"My customers took to it really easy and they actually use it. Most of them are impressed with the leadership our organization is showing by using the system. It has made a big difference in how our customers view us."

- Travis Browne
Founder
Foundation K9

Managing Telecommuters with Web-Based Project Management Software

Telecommuting has become the business world's answer to reducing the carbon footprint of the company, allowing for flexible schedules and reducing the workplace stress on long-term employees. The US government estimates that almost 7 percent of its workforce now telecommutes on a regular basis, and that number is sure to grow with initiatives by the US House of Representative to require telecommuting when appropriate.

But a report this year by the Office of Personnel Management found that 44 agencies said they did not track or did not know what they gained by allowing employees to work from home. Everyone wants telecommuting as a benefit, but how do you as a manager cope with the ramifications of a remote workforce?

The key to the growth in the telecommuting world is technology, the Wall Street Journal reported almost a decade ago. And technology, in the form of Web-Based Project Management Software, can be the key to managing remote employees.

Looking for help on getting things done and other resources?

Managing Remote Employee Tasks

A robust Web-Based Project Management package will give managers the ability to assign tasks and milestones to remote employees. When employees complete milestones, the manager can track the progress and keep the project on target.

Managing Remote Employee Hours

Managers can use the web-based features of a project management tool with time tracking to monitor remote employee productivity throughout a project.

Managing Remote Employee Communication

Nothing is more important than communication in the telecommuter's world, when he is likely to feel a physical and psychological distance between himself and the office team. Project management via the web that tracks emails and comments will give telecommuters the connection they need to the headquarters office and the managers.

In addition, use other tools that will enhance communication, such as instant messaging software (often free), plus webconferencing platforms to virtually meet on a regular basis.

Managing Remote Employee Access to Files

Having a storehouse of project files located on a web-based project management system allows all members of a team, remote or not, the ability to the right documents at the right time. This eliminates having to scrounge through Outlook emails to find the right attachment. In addition, even the remote members will be up to date on the latest versions of the documents.