Tell us a bit about Metadialer.
We have a proprietary technolgoy that facilitates random number dialing for call centers and other direct marketing types of businesses. It is a software based solution that we sell to companies through the Internet.

So how did you hear about the Pelotonics Group Collaboration Software originally?
A friend of mine was using it with great success in a production business. He showed it to me and I signed up to check it out. I have been a user ever since. I set up one of my projects as a test and it worked so well that I started using it for all my projects.

Tell us how you use the application.
I first started using it for project management to facilitate customer installations and configurations. Our software package does take some implementation time and it is great to guide that process through a software package like Pelotonics.

After a few months of use, we started to use it in the service area. We provide each of our customers with a project portal through which they can communicate with us regarding any issues they may have. This helps to centralize our support communications and also cuts down on the time that we usually spend sifting through our emails looking for legitimate ones.

What would you change about the system if you could?
Nothing comes to mind right now.

Thank you for your time Joel. We wish you the very best in your business and hope that you will continue to use the system and give us valuable feedback.

Thank you.